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Privacy Policy

Information We Collect:

    1.name
    2.contact information including email address
    3.demographic information such as postcode, preferences and interests
    4.other information relevant to customer surveys and/or offers

Additionally, we or companies acting on our behalf may collect certain computer and browser information through automated technologies such as cookies and web beacons when you visit our Website or download or use one of our mobile applications. A "cookie" is a file that a website sends to a visitor's computer or other Internet-connected device to identify the browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
The information collected using these tools may include your IP address, browser characteristics, operating system, the address of the web page that referred you to our Website, dates and times of Website visits, the language your system uses, and the country and time zone in which your device is located. These automated technologies also permit the collection of "clickstream data," which may include a log of content you access while browsing a website.
Companies acting on our behalf may combine the information collected from your visit to our Website with other information they have collected previously. Your web browser may tell you how to be notified when you receive certain types of cookies and how to restrict, reject or disable certain cookies.


How We Use the Information We Collect:

When we collect information from you, we may use it for a number of purposes, including to:
Process, manage, complete and account for transactions, including purchases and refund, exchange and layaway requests;
Provide our products and services to you and fulfill your gift card orders;
Identify your product and service preferences;
Improve merchandise selections and customer service;
Invite you to participate in customer research;
Notify you about new products, services, features, promotions, events and special offerings relating to the TJX Businesses we think you will find valuable;
Provide customer support and respond to your requests, comments and inquiries;
Create and manage online accounts you establish;
Enroll you in and administer our loyalty and other rewards programs upon your request;
Administer your participation in promotions, contests and sweepstakes;
Verify your identity in certain instances (such as when you pay by check, return merchandise, or request a refund);
Protect against, identify and help prevent fraud, unauthorized activity, claims and other liabilities and minimize credit risk;
Comply with and enforce applicable legal requirements, industry standards, our policies, and our Terms of Use; and
Operate, evaluate and improve our business (including developing new products and services, managing our communications, performing market research, and administering our Website).
We also may use the information in other ways for which we provide specific notice at the time of collection.
In addition, we use information collected online through automated means for purposes such as (i) customizing our users' visits to our Website and mobile applications; (ii) delivering content (including advertising) tailored to our users' interests and the manner in which our users browse our Website and mobile applications; (iii) measuring and managing the advertising effectiveness of our online and offline advertisements and events; and (iv) managing our business. We also use this information to help diagnose technical and service problems, administer our Website and mobile applications, identify users of our Website and mobile applications, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our websites, how users navigate through our websites, and how we may tailor our websites to better meet the needs of our users. In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also supplement the information we collect with other public demographic information.

How We Protect Your Information:

We maintain administrative, technical and physical safeguards designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information.